SEE OUR CURRENT NETWORK CAPACITY
Network Status
network status dashboard
Last update : 2025-05-12 15:31
LOCATION, CITY
AUCKLAND
WELLINGTON
CHRISTCHURCH
STATUS LEVEL
Standard
Standard
Standard
network status dashboard
Last update : 2025-05-12 15:31
LOCATION, CITY
STATUS LEVEL
AUCKLAND
Standard
WELLINGTON
Standard
CHRISTCHURCH
Standard
CAPACITY INDICATOR
Standard
At Standard, our network is operating business as usual. Freight Volumes are at manageable levels
Collections
- Business as usual
Deliveries
- Contactless deliveries
- No expected delays
Services Delayed
At Services Delayed, our network and branches are close to full operating capacity and delays can be expected
Collections
- Predominantly business as usual
Deliveries
- Contactless deliveries
- Priority service – Minimum 90 min delivery
- Standard service 2-3 hours
- Economy – All Day Service
Services Prioritised
At Services Prioritised, expect delays and restrictions on bookings. Medical and Necessities of Life customers will take priority
Collections
- No Economy jobs will be accepted must book Standard or priority
- All jobs booked after 2.00pm will be for next day delivery
*other than necessities of life
Deliveries
- Contactless deliveries
- Major Service delays
- No ETDs will be given
- Priority will be given to Medical
High Pressure
At High Pressure, significant restrictions are in place to allow us to focus on medical necessities.
Collections
- Medical jobs only
Deliveries
- Medical jobs only
FAQ
Our Network Status Framework allows you to see how each area is operating and performing. Every Branch within our network has one of four Status levels assigned to it. This allows you to understand possible impacts on your business and your customers.
Changes in staff or courier contractor numbers, freight volumes, weather, government regulations etc. Other things that may impact the Status level of our network are supply chain disruption, extreme weather, acts of god etc.
Every working day, we make relevant updates on our online dashboard and online booking dashboard (sudden major changes in our network mean we may update it more frequently). Our Network Status Dashboard shows what status applies for each of our branches across the country. We recommend you bookmark this page on your browser.
