SUB60 Privacy Notice
Last updated [26/04/2022]
Last updated [26/04/2022]
At SUB60 we take your privacy seriously. The purpose of this Privacy Notice is to inform you about our collection, use, and disclosure of any personal information that we may hold about you, including how we ensure the accuracy, integrity, and security of such information. This notice should be read in conjunction with the agreement under which you engaged with us, and any terms and conditions provided to you.
SUB60 refers to SUB60, a Messenger Services Limited (29019) brand, which is part of Freightways Limited. You can find more information about our related entities here.
Within this Privacy Notice we explain how we manage your personal information when you interact with us, including where we deliver or collect parcels from you.
We are bound by this Privacy Notice and the requirements of the New Zealand Privacy Act 2020, which regulates how we may collect, use, disclose, and store personal information, as well as how individuals may exercise their rights or options regarding the personal information held about them.
Changes to this Notice
This Privacy Notice may be updated periodically. We advise you to check back frequently to see any updates or changes. The latest version and publication date will always be clearly marked.
We collect personal information:
As part of collecting and delivering parcels, including:
As part of opening an account
Visit our premises
Contact us via telephone
Contact us via email, webform or post
Visit, search for and browse our websites and self-service portals
If you use our services (e.g., browsing our website) whilst logged into the following services, then they will collect information about your browsing as detailed in their privacy policies.
The information Google Analytics collects includes:
We collect and use your personal information for a variety of purposes including:
If you choose not to provide certain personal information you should be aware that we may not be able to provide you with products and services.
We may send you marketing or promotional communications about our products, services, or brand. If you do not wish to receive such communications, please contact us and we will respect your request and cease future communications.
We utilise a number of organisations within the Freightways Group, as well as organisations outside the Freightways Group to enable the provision of services to you.
Personal information may be provided to these organisations as part of delivery of the services. These organisations are contractually required to only use your information for the purpose of supporting the services that we provide to you.
Information may also be disclosed to:
We do not disclose your personal information to any third party other than those described previously or when we are legally required to do so.
Your personal information is held in a controlled and secure environment. We use appropriate technical, organizational, and administrative security measures to protect any information we hold from loss, misuse, and unauthorised access, disclosure, alteration, and destruction. Among other practices, accounts are protected by a password for your privacy and security.We use various technologies on our websites to appropriately secure transactions and process online orders. You should, however, be aware that there is always an inherent risk in transmitting personal information via the Internet.
We only keep your personal information for as long as it is required. We will keep your personal information:
If you have any questions or concerns or would like to exercise your right to obtain a copy of the information that we hold about you (or to have this information corrected), please get in contact with us directly at [email protected].
Alternatively, you can contact the Freightways Privacy Officer via:
Email: [email protected]; or
Post: Freightways Limited
Attn: Privacy Officer
32 Botha Road,
If you consider your query or privacy concerns have not been resolved satisfactorily by us, or you wish to obtain more information on privacy requirements, you can contact the New Zealand Office of the Privacy Commissioner via their website www.privacy.org.nz or free phone at 0800 803 909. Further information about how to lodge a complaint is available on the Privacy Commissioner’s website.